Question 1

How do I contact support?

Accepted Answer

For support, fill out the contact form on our website. Our team will get back to you promptly.

Question 2

What professional development courses do you offer?

Accepted Answer

We offer professional development courses for Remedial Massage, Bowen, and Myotherapists. Earn CPE-CPD points and enhance your skills with our courses.

Question 3

Certificate Delivery Issues

Accepted Answer

Thank you for completing your course with us! Your certificate is automatically emailed to you upon completion of the course. However, if you have not received your certificate, it may be due to a technical glitch.

Steps to Resolve:

Check Your Spam or Junk Folder: Sometimes, emails can be misdirected to spam or junk folders. Please ensure you check these folders for your certificate email.

Wait 24 Hours: In some cases, there may be a slight delay in email delivery.

If you still cannot locate your certificate after 24 hours, please fill out the contact form below, and we will resend it to you promptly.

Question 4

How can I access my enrolled course?

Accepted Answer

To access your enrolled course, log in to your account and visit the CPD Study Modules page. Click the "OPEN" button next to your course.

Question 5

Which payment methods are accepted?

Accepted Answer

We accept credit card, PayPal, and Afterpay payments.

Question 6

Can I take your courses online?

Accepted Answer

Yes, all our courses are 100% online, so you can study at your own pace.

Question 7

What is your course refund policy?

Accepted Answer

Our course refund policy is detailed on our Policies page. Please refer to it for more information on refunds and cancellations.

Question 8

How to Redeem Your Pre-Paid Course Credits

Accepted Answer

You've purchased pre-paid course credits for our professional development courses, redeeming them is simple! Just follow the steps below to use your credits and enrol in the course of your choice.

Step-by-Step Guide to Redeeming Your Credits:

Log in to Your Account Visit our login page and sign in using your username and password. Once you're logged in, you’ll be able to access your personal account dashboard.
Activate and Copy Your Pre-Paid Code Underneath the login bar, you’ll find a link to the Pre-Paid Course Credits page. Click this link, activate your pre-paid credit, and copy the unique code provided.
Choose Your Course Browse through our course catalogue and select the course you’d like to enrol in. Follow the links to the purchase page for your chosen course.
Enter Your Pre-Paid Code at Checkout On the course purchase page, locate the discount or promo code box at checkout. Paste your pre-paid course code into this box, and click “Apply.” Your code will automatically adjust the course price to zero.
Complete Your Enrolment After entering your code, the course price will be adjusted to $0. Continue with the enrolment process by following the remaining on-screen instructions.

Important Notes:
Each code can only be used once.
Pre-paid codes are valid for all of our online courses unless otherwise stated.
Make sure to double-check the course before applying your code, as it cannot be transferred once redeemed.

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